nGUVU - Gamification and Machine Learning

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nGUVU podcast - Episode #3

March 23rd, 2017

Contact Centers and Machine Learning

In this episode, Jean-Marc and Pascal discuss common use cases for leveraging Machine Learning for behavioral analysis.

  • What kind of data, information, and insight can be obtained with Machine Learning?
  • Decision Support use cases
  • Handling absenteeism
  • Handling attrition

 

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